Here are a few of the ways we put 1K
members first:
First on the phone: 1K reservations
To receive personal assistance in booking your worldwide flights, you or
your travel professional have a direct line to our private 1K reservations
service in the U.S., Canada, and several locations in Asia, Australia, New
Zealand, Europe, and Latin America. In other areas, your local United
Reservations office will assist you. For a complete directory of Premier
reservations phone numbers, please refer to your 1K brochure.
1K Guaranteed Reservations
You are guaranteed a reservation, even on sold-out flights, on all United and
United Express flights in the U.S., including Hawaii. You must call 1K
Reservations no later than 24 hours before your flight and no earlier than seven
days in advance, and purchase an E-TicketSM in United Economy Y booking class
(YUA, Y, Y1 or Y12 fares).
First in line: Priority check-in
Check in for your United flights at the counters designated specifically for
you. If no Premier line exists, you are welcome to check in with our United
First customers at most major terminals in the U.S. and Canada. On
international flights, you may check in with our United Business customers.
You may also use Priority check-in counters when flying on any of our Star
Alliance member carriers. Look for the "Star Alliance Gold" sign for your
Priority check-in position.
First to board: Priority boarding
You will be invited to board early with our United First customers on United
flights within the U.S. and Canada or with United Business customers on
international flights. Simply present your 1K card with your boarding pass.
As a 1K member flying United, you will receive our new gold Premium Boarding
Pass which entitles you to board early with our "premium" customers, including
paid United First, United Business and United Economy PlusSM customers, as well
as Star Alliance Silver and Gold members. Its travel-ready design, with no
staples or stamps, allows for faster boarding.
First in Comfort: Premier Seating
Whenever possible, we'll reserve the front rows of the United Economy cabin for our Premier members. When you choose an aisle seat of the middle row, we will try to place you next to an empty middle seat.
United Economy Plus
United offers the Economy Plus seat to our premier customers, with up to five extra inches of legroom. Only United Airlines offers premium economy seating throughout its mainline fleet. Please verify how the seats of which aircraft are laid out. Advance seating is available at the time of booking on a first-come, first-served basis.
Priority on the waitlist
If a United flight you want is full, you can be added to the waitlist for seats
that may become available. Your priority status on the waitlist is determined
first by the fare you purchase, with highest fares getting highest priority.
Then, within each fare, priority is based on your Mileage Plus status. For
award travel, your place on the waitlist is determined first by status, then by
the time your request is made.
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